Chris Mahoney
PROFESSIONAL EXPERIENCE
Snr IT BA: Technical Lead & AU Innovation Champion
Lead Business Analyst: IT Solutions Development and Implementation for Contract Logistics.
Demand Management: Prioritisation and Delegation of Software Development tasks.
Innovation Management: Business Advocate for new products/services/processes for Innovation & Digitisation in Australia.
Change Management: Key Coordinator between Business Operations and IT Development teams for Application Enhancements.
Analytical Solutions Leader: Business Architect for Machine Learning, Data Modelling, Predictive Analytics, Artificial Intelligence, and Big Data Solutions.
Team Leader: NextGen IT Team for System Development and Customer Migration.
Itteration Manager: Daily Agile Meetings and Kanban-style IT Project management.
Academic & Support Lecturer
Board Member (Student Rep): School of Transdisciplinary Education
Teaching in the Masters of Data Science and Innovation
Support Lecturer for subject: Machine Learning Algorithms and Applications
Teachers Assistant for subject: Data Algorithms and Meaning
IT Business Analyst: NextGen System and Business Innovation
Lead Developer: Live and interactive BI Dashboards using SSRS and PowerBI.
Lead Analyst: IT Solutions Development and Implementation.
Systems Analyst: Providing intimate systems support for key customer during large-scale product launch.
IT Specialist: IT Security Auditing and migration to Secure-Shell connections.
Implementations Specialist: Customer migrations from Legacy to NextGen Warehouse Management System.
Subject-Matter Expertxpert: Data visualisation, real-time operational reporting, and user-friendly dashboard design.
National Service Quality Analyst
Stakeholder Management: Operations associate to the IT department.
Subject Matter Expert of interactive and visual analytics.
Lead Analyst in development of operational data models.
Process Champion of SOP Development and KPI reporting.
Achieved success in creation of live-data analytics and real-time operational dashboards
Business Systems Analyst
Lead Analyst for customer forecasting and operational performance.
Development of depot-level and customer-specific forecasting models.
Utilisation of t-SQL to develop data model to forecast received volume per customer, per freight-profile, per day; achieving an accuracy of within 2.5%.
Deployment of dynamic analytics dashboards and interactive reports.
Streamlined National Reporting Dashboards, to provide support for national sales and operational teams.
Previous Roles
Within the Toll Group
Business Analyst - Operations Support (08/2015 - 05/2016) (Toll IPEC)
NSW Operations Manager (05/2015 - 06/2018) (Toll Specialised Solutions)
NSW Risk Coordinator (06/2014 - 07/2015) (Toll IPEC)
Internal Sales Consultant (05/2013 - 06/2014) (Toll IPEC)
PM Shift Operations Supervisor (11/2011 - 05/2013) (Toll Express)
About Me
I am an astute and engaged individual. Whilst working full-time, I have completed a double degree part-time, and a Master’s degree. I continue to Volunteer with Rotary International; focusing on leadership development programs. I can maintain high levels of success in all areas of my professional life. As proven by my achievements: Dean's Medal, Golden Key, Citizens Scholar, Academic Engagement Award.
I am keenly interested in Data Science, Innovation, Continuous Improvement, Lean Six Sigma, Big Data Analytics. I am competent in multiple programming languages (Python, R, SQL, VB, M), and am experienced in many analytical platforms (SSRS, PowerBI, MiniTab, RStudio, Azure, Jupyter). I have a very pragmatic approach to work, always asking questions like "How can this improve business outcomes?". I strike a perfect balance between business acumen and technical expertise.
APPLIED LEADERSHIP
Rotary Youth Leadership AwardsFacilitator: Summer 2016, 2019, 2020, 2021 Participant: Summer 2015
Rotary Youth Program of EnrichmentFacilitator: Summer 2015 to 2019 Mentor: Winter 2015 to 2019
International Leadership ProgrammeParticipant: Winter 2017
Model United Nations AssemblyAdjudicator & Coach: 2017 to 2019
Rotarian in Lower Blue MountainsMarch 2015 to Current
REFERENCES
Dr Marius BrandHead of APAC Innovation and Digitisation at DB Schenker
Dr Kailash AwatiSenior Lecturer, Data Science & Innovation at UTS
Dr John KeoghBarrister at Law, and Fellow Rotarian
Claudio NietoCIO for Australia & New Zealand at DB Schenker
Phil PriorSenior Operations Turnaround Lead at Toll IPEC
Academic Education
Master Data Science & Innovation
GPA
6.9 / 7.0
Bachelor of Applied Leadership and Critical Thinking
GPA
6.0 / 7.0
Bachelor of Business and Commerce - Advanced Business Leadership (Management)
GPA
6.24 / 7.0
Diploma of Management
GPA
7.0 / 7.0
Cert IV in Training and Assessment
GPA
7.0 / 7.0
Publications
Reinforcement Learning
Towards Data Science
Vanilla Neural Networks in R
Towards Data Science
Exploring UndernourishmentStart It Up
Addressing The John Smith Problem
Towards Data Science
Reinforcement Learning in the Warehousing Industry
Artificial Intelligence in Plain English
Plotting NPS Data
Analytics Vidhya
The Contemporary Logistics IndustryMedium
Western Introduces Academy Excellence Awards Western Sydney University
Graduate Profile: Chris MahoneyGraduateOpportunities.com
Skills
Analytical Platforms
ExcelPowerBISSRSMiniTabPowerPivotRStudioJupyter
Languages / Environments
SQLPythonRMSSRSPowerBIAzureGitHubAWS
Data Science / Machine Learning
AzureMLcaretSk-LearntidyverseTensorFlowPythonRPyTorch
SKILLS
Leadership
Data Analysis
Artificial Intelligence & Machine Learning
Change Management
Logistics
International Experience
International Leadership ProgrammeWYSE International
07/2017 - 08/2017
Florence, Italy
International RYLA ConferenceRotary International
09/2015 - 10/2015
Chicago, USA
University Scholars Leadership SymposiumHumanitarian Affairs
07/2014 - 08/2014
Phnom, Cambodia
Human Resources InternshipHabitat for Humanity
12/2013 - 02/2014
Saigon, Vietnam
NextGen WMS Functional TrainingDB Schenker APAC
11/2018 - 11/2018
Changi, Singapore
NextGen WMS Technical TrainingDB Schenker APAC
06/2019 - 06/2019
Bangkok, Thailand
KEY ACCOMPLISHMENTS
Workforce Capacity Planning
07/2020 - 11/2020
DB Schenker, Fairfield
Utilise historic data to formulate time-series forecasting models to predict future volume quantity.
Implement real-time data set and high-quality dashboard.
Impart data-driven analytical advice for the Operations team to improve their daily performance results.
Exploring Undernourishment
03/2020 - 06/2020
UTS, Sydney
Explore the open-source Global data from the Food and Agrigultural Organisation of the United Nations.
Implement tree-based predictive model for predicting the Prevalence of Undernourishment.
Wrote an open-source App and published an 8-part Blog piece.
High-Profile New Product Release
07/2018 - 09/2018
DB Schenker, Eastern Creek
Working with a team of 10 Operations Managers on a high-profile new product release, occurring in September 2018.
I developed and deployed eight live and dynamic reporting dashboards, for use with daily operational performance.
Designed and integrated the operational material-flow and process-flow documentation, for maximum efficiency and performance.
Reduction of Outstanding POD's
2018 - 03/2018
TNT, Erskine Park
Reduction of Outstanding Proof of Delivery (POD) consignments from 1.4% (aprox. 800 cons. per week) to a stable 0.3% (aprox. 150 cons. per week).
Project manager for a cross-functional team of 10 people, utilising Lean Six Sigma technologies and methodologies.
Achieved a sustainable result whilst managing competing priorities and various operational challenges (including politics, resources, and procedure documentation).
TGX S&OP Rollout
11/2016 - 11/2017
Toll Global Express
Establishment of a forecasting method for customer volumes. This uses historic data combined with customer intelligence.
The forecasts enable the operations staff to gear-up or gear-down their labour force accordingly, in response to anticipated volume.
Integrated utilisation of t-SQL database development, combined with Excel VBA report distribution, and Power BI dashboard visualisation.
IPEC KPI Development
2017 - 10/2017
Toll IPEC, Operations
Development of a suite of 88 Key Performance Indicators (KPI’s) for use by IPEC Handling, Linehaul and PUD teams; for use by Managers from Frontline Supervisors to Executive Level Managers.
Directly responsible for the development and dissemination of templates and dashboards to be used by the relevant staff to compile, analyse and report on the particular KPI’s.
Bungarribee Operational Turnaround
08/2016 - 12/2016
Toll IPEC, Bungarribee
As part of the Bungarribee Operations team, directly contributed to a reduction in Operational costs of $3.2Mil.
Focusing on three primary areas: 1. Conversion of labour from casual to permanent; 2. 80% reduction in Overtime 2.0; and 3. Purchasing of fleet vehicles to replace rentals.
The end result yielded upwards of $7.2Mil in annualised savings ($4Mil above original estimates), due to a further reduction in Overtime 1.5.
Accolades
Western Sydney University Citizens Scholar Award (2018)
Deans Medal (2016)Graduating in the top 2% of my cohort.
Deans Merit List (2013, 2014, 2015, and 2017)Finishing in the top 15% per academic year.
Academic Engagement AwardAt the Western Sydney University Academy Excellence Awards in 2017
Golden Key International Honor Society (2012, 2017)For outstanding academic performance.
Lean Six Sigma
Green Belt: 2017
Yellow Belt: 2016
Paul Harris FellowAwarded: 2018
1st Sapphire: 2020
Duke of Edinburgh's AwardGold (2009), Silver (2007), Bronze (2006)